Network Ops & Security
PC and Network Support Technician
Start Building Your Future
Program Overview
Earn your Degree in Computer Science and Advance Your Career in IT
Prepare for a career in the IT Industry with the PC and Network Support Technician program. The goal of the PC and Network Support Technician program is to prepare students to function as an entry-level member of an IT support team. Students receive an introduction to the daily maintenance, support, and performance of computer systems; effective communication skills with vendors or technicians; record keeping of help desk ticketing tasks; the development of training materials, procedures, and training techniques in the proper use of hardware or software; the installation and performing minor repairs to hardware, software, or peripheral equipment.
Diploma: 60 Credit Hours, 12 Months. Online.
Courses You'll Cover
Gain a foundational understanding of personal computer hardware and software components, their interactions, and their role in computing systems.
Prepare to be an effective communicator in an IT organization. Learn effective customer service skills, how to prepare help desk tickers and technical documentation, and to service technical devices in an enterprise-wide Help Desk organization.
Develop an understanding of introductory concepts which underlie the design and implementation of databases and database applications. Get hands-on opportunities to create and work with databases applications, implement concepts such as database design, query processing, and reporting.
Sharpen essential skills to create clear and concise technical documentation and effectively plan and manage IT network support projects, ensuring successful implementation and communication.
Participate in hands-on activities using essential computer applications, building proficiency for PC network support tasks.
Get introduced to the fundamentals of PC operating systems, enabling you to effectively troubleshoot and support network-connected devices in a PC Network Support role.
You Can Find This Program At
Online
*The PC and Network Support Technician diploma program is offered online through the Miller-Motte Chattanooga Campus located at 6397 Lee Highway Suite 100, Chattanooga, TN 37421.
What can I do with a network ops and security degree?
People who graduate from the Miller-Motte PC and Network Support Technician program have the opportunity to pursue entry-level careers within a variety of businesses and organizations.
*Miller-Motte cannot guarantee employment or salary.
- Information Technology Specialist
- Computer Technician
- Help Desk Analyst
- Network Technician
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What Our Graduates Say
Information within this blog is for general information purposes only. Miller-Motte does not assume or guarantee certification/licensures, specific job/career positions, income earning potential or salary expectations based on the programs offered at Miller-Motte. Career and program information statements in this blog do not guarantee that programs or other information mentioned are offered at Miller-Motte.